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Issues with Women Safety Apps! How to Rectify Them?

Mobile App Testing

Friday October 18, 2019

Women safety Apps! A life-saving piece of technology women can get hold of at this juncture of time. These apps can offer an invisible guard and can be the best and safest tool available against the crooked minds out there in society. However, if we get into the technicalities, are they perfect in terms of functionalities that they vouch for? Does this app offer a hassle-free user experience as it is supposed to be?

Avoid the unthinkable! Do proper QA (Quality Analysis)

In the case of safety apps, quality has of utmost important than any other. Proper testing has to be done to make sure that these apps do not have any kind of flaws. Since people rely on this app for safety, it’s the trust that has to be valued more than anything else.

A proper quality check is a must. However, nowadays app development is often focused on deployment rather than what’s getting deployed.

Let’s have a look at the major app that’s being used by women for safety and what all issues they have.

Apps Download Rating
Women Safety 100,000+ 4.1
CitizenCop 100,000+ 3.9
Family Locator 50,000,000+ 4.5
Eyewatch SOS for Women 10,000+ 4.2
My SafetyPin 50,000+ 3.9
Raksha 5,000+ 4.4
beSafe 100,000+ 3.8
Himmat Plus 500,000+ 3.8
Chilla 50,000+ 4.5
MSMR 5,000+ 4.3
Rescuer 10,000+ 4.4

1. Women Safety

Promising features! However, if you go through the user review section you can find people reporting many major issues that should be rectified ASAP.

Installation: 100,000+

Rating: 4.1

Major issues of the app as per user reviews

  • Advertisement keeps popping up which is annoying to a lot of users
  • Sometimes more than a message will be required to make sure that the person on the other end has received the message
  • They used to have text message options but it seems that suspending that feature has made users a bit furious
  • Even though many have said that audio and video recording related feature of the app is working well, an equal amount of people have also said that the functionality is not working.

2. Citizen Cop

The most astounding feature of Citizen Cop is that it can also be used as a tool to report a crime that happens in your vicinity. The major flaw of this app is that it fails in providing major high UX as the functionalities of this app as it was supposed to be.

Installation: 100,000+

Rating: 3.9

Major issues of the app as per user reviews

  • Location-related issues
  • Too much of access permissions
  • Issues with notification
  • Icons visibility

3. Family Locator

App meant for family members so that they can track each other in case of any situation. All the apps installed in the circle will be in sync. Messages can be sent in between as an extra safety measure.

GPS related functionalities are the core aspect of this app. However, users have reported faults in that and it serves as the critical factor that serves as a blockage for the success of the app.

Installs: 10,000+

Rating – 4

Major Issues of the app as per user reviews

  • Tracking issues! as people have reported multiple times that they are not able to track the person they have added to the app
  • Login issues, like the app, get stuck while login in for few users
  • Notification issues as many have complained that the notifications are either not coming up or coming frequently which causes a disturbance.
  • Low performance of app at peak time

4. Eyewatch SOS for Women

Harassment in public places has become a menace now. To stop this you need to get hold of technology and have to use it effectively. With Eyewatch SOS for Women, it will be possible with ease.

Even though the core functionalities of this app do not have any issues, users have reported other crucial aspects are faulty and cited as the major reason why they are not able to use the app properly

Installs: 10,000 +

Rating: 4.2

Major Issues of the app as per user reviews

  • SMS module malfunction
  • Icon issues
  • Power consumption issues
  • Issues in sending OTP

5. My SafetyPin

My SafetyPin will allow you to move to zones that are safe based on various factors. A concept that’s one of a kind, formulated to an app that can help women travel without any fear.

Usability is the weakest point of this app. Social media integration has also some issues as per the user reports.

Installs: 50,000+

Rating: 3.9

Major Issues of the app as per user reviews

  • Usability issues where people find it experiencing the full potential of the app
  • People complaining problems regarding deleting the profile
  • Social media integration issues
  • Location-related issues

6. Raksha

A perfect companion of ever come across any sudden danger in your life. Ready to use ‘Are you in Trouble’ to notify all the emergency contacts in your phone.

Performance testing is a must for apps. If you search in the user reviews section, you will get to know why

Installs: 10,000 +

Rating: 4.4

Major Issues of the app as per user reviews

  • Messages not getting delivered to emergency numbers
  • Performance issues
  • Not working as it was intended to

7. bSafe

One of the most versatile apps out there! It has all that a user is looking for in a safety app. creating an account is a must for apps since it helps in collecting user data and from the user perspective, it gives a feel of personalization and safety. What if that has a problem?

Installs: 500,000+

Rating: 3.8

Major Issues of the app as per user reviews

  • Trouble in creating account
  • Unavailability of email registration
  • Misleading information regarding the subscription

8. Himmat Plus

Renowned for its user-friendly interface, the app Himmat can help you in assuring safety through many features it has.

A clear case of why interrupt testing, touch response testing, and performance testing is required.

Installs: 50,000+

Rating: 4.5

Major Issues of the app as per user reviews

  • Login issues
  • Unable to function in the background
  • Touch calibration issues
  • Few users have reported that the app crashes in between

9. Chilla  

A powerful app with powerful features that are studded with some unique features that’s its competitors fails to put forward. Providing impeccable user experience is the key to the survival of any app. Any issues with that can result in a stagnant download rate.

Installs: 10,000 +

Rating: 4.2

Major Issues of the app as per user reviews

  • Issues with tracking location
  • Login issues
  • App not working properly
  • UX issues
  • Download issues

10. MSMR

Are you in doubt about the person you are going out with? Share your location related details along with video and audio live streaming through this app.

Functionalities should always work properly be it any kind of app. These functionalities and the background activities of the app should not drain the battery either. However, users reported that this app has some issues in maintaining that.

Major Issues of the app as per user reviews

  • Interferes with the functionality of other apps
  • Unavailability of content
  • Lock screen information visibility is sometimes affected
  • Addition of personal information is sometimes frustrating
  • Battery consumption issues

11. Rescuer

Do you find it frightening to go out in the dark? The rescuer can be the companion that you have been looking for. With just one tap of a button, this app can send alert messages along with location to saved numbers and can be that assistance to get out of the fear.

Another case of performance and crash issues. one of the most common and deadly issues with anyapp.

Installs: 5000+

Rating: 4.4

Major Issues of the app as per user reviews

  • Not working properly
  • Login issues
  • Performance issues

Major issues faced by users at present

  • SOS functionality must be the forte of these kinds of apps, but in some cases, even that’s not working properly
  • Recording of audio and video has prime importance in reporting a crime. Many in the review section has reported that often some of these apps fail in that aspect
  • Validation field issues which are a major concern to the security of the app itself
  • Compatibility issues
  • Page layout issues that surface owing to various screen size and resolution
  • App crash owing to various factors
  • Not able to provide UX (user experience) as it was intended to in the planning stage

Why testing is important in the present scenario?

  • More than 50% of users are not even willing trying an app ever again if they have come across any kind of difficulties in using it.
  • 92% of the web apps that’s in existence now is said to have some kind of security flaws.
  • 66% of app development companies have already experienced some sort of attack.
  • Another statistics says that around 3 billion smartphones will be online by 2020. Imagine that you are about to compete or competing in a market that’s flooding with companies who are trying to compete with each other in offering better UX (user experience.

As an app development company, how do you get that upper hand?

A stable product! The obvious answer indeed, however, the process of making a stable app is arduous, you need to run your app through various user-based scenarios at every crucial point of development.

The three points mentioned blow has to be kept in mind throughout from production to deployment.

  • Target should be left for release stability and everyone should track issues based on the same goal
  • When it comes to prioritization errors with major impact should be given prime importance
  • These above-mentioned points will make sure that bugs are tracked fast and issues can be resolved at the earliest.

Strategies that have to be followed while testing an app

  • When it comes to priority, strictly consider those devices which have got a major presence in the market
  • Real devices and emulators have their benefits and drawback choose them wisely
  • QA team and business users should review test cases
  • Make sure that extensive UI testing has taken place
  • Have a clear idea about the Oss
  • Couple manual testing along with automation testing for effectiveness
  • Rely on cloud testing for fast process
  • Run compliance and regulatory tests to geographical variances.
  • Document UAT (user acceptance testing)

Types of testing have to be performed on mobile apps at any cost

  • Usability testing: Will check the user experience offered by the app
  • Compatibility testing:   Testing of the app against various platforms
  • Interface testing: To check the ease of access factor of the user interface
  • Performance testing: Will give you an idea of how the system holds against various load conditions
  • Operational testing: back up plans if the app goes down will be tested
  • Security testing: Will check the vulnerability of the app

Conclusion

All these apps have promising features. But when it comes to offering them they have a lot of issues. Imagine there is an issue faced by a user while using the app in a dangerous situation.

The thought itself is frightening to the core. To make sure that there doesn’t happen, stringent QA is required. For that seeking assistance from an experienced QA company would be the best and the safest option available and in existence now.

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