FAQ | Testbytes

I need a tester who can spend a lot of time on my product.

Yes sure of course we can do that. Since multiple testing requires testers of different skill sets, testers might change. However, there will be always a dedicated tester allocated to you for the designated time frame

My app crashes while it’s getting downloaded/ installed. Can you guys tell me what’s happening?

Absolutely! However, we need some assistance from your Android programmer so that we could dig deep into the issue.

Can you test the functional workflow of my app?

Oh yes, we can. We have experienced testers to find issues in your app’s functional workflow.

Can I get daily reports?

Daily, weekly, or monthly it’s entirely up to your specification

What’s automation testing? And when it’s done?

Manual testing does cover the entire application. However, certain test cases need to be automated to save time. If the time is limited automation testing can be a savior.

In manual testing how many devices can you test our app?

We can test with your app with all the major devices present in the market

How can testing my app would benefit me?

esting validates specification of any app. It will also make sure that the app is in pristine condition and can withstand any adverse condition.

How many testers should I hire to test my app?

Talk to our business expert executive to get a better understanding about the number of testers you have to hire and what would be time frame with respect to number of testers

I don’t have the budget to hire an entire team. How can you help me?

You can hire testers based on your budget. For instance, if you wish to hire just 2 testers you can contact us for that. If you wish to hire more testers for testing a complex app or a big one that’s ok too

How much does it cost to test an app?

Various factors go into the cost estimation of apps. So we have created a test cost calculator for you so that you can get an estimate about how much will it cost to test your app

Why you should consider an offshore company for testing?

Saves your valuable time from maintaining a team, buying resources etc.
Well designed techniques and methodologies
Efficient testing and bug tracking
Cost is less compared to that of in-house testing team
Easier and streamlined communication

Why do we mostly rely on real device testing?

Precise and reliable test data
Lot’s of hidden issues can be revealed
Accurate result on issues related to battery, incoming alert issues, display issues, memory issues etc
Rough performance testing can be performed

What do we do in web application testing?

Functionality testing to check all the features and functionalities are working properly
Usability testing to measure the user experience
Interface testing to check the app, web and the database server
To check whether there is any issue with the database and its response we perform database testing
Compatibility testing to ensure the web apps working fine on multiple devices
Performance testing to evaluate how the website is holding up under various load conditions
Security testing to ensure that there is no loose ends

What are the best practices we follow in web application testing?

We concentrate a lot on cross-browser compatibility testing
We always test web services independently
We always make sure that right criterion is chosen for usability testing
We scale the load tests incrementally
Mostly we don’t go for complex tests

What enables us to test apps faster than any other company?

We always trim down our code, reuse and reorganise it properly
We runs tests in parallel
When unit tests makes the refactoring harder we rely on acceptance-level test
We always make sure that our tests fails to find out what went wrong
We thoroughly test the API
We have created a system that will record the behaviour of the app to study anomalies

Why do we recommend usability testing for your app ?

Helps in find out how well the users can use the app
To measure the satisfaction level of users
To measure the engagement level of users
To check whether the app has met usability goals

What’s the Process we follow in software testing ?

Requirement gathering -> Test Plan -> Test design and review -> Test case preparation -> Test execution -> Bug reporting -> Software release

What are the best practices we follow in performance testing

Identify the testing environment we are working on
We make sure that we always identify the performance metrics
We plan and design tests carefully
Once planning is done we implement the test design immediately
We conduct multiple performance tests
Each units are tested separately
We don’t always stick to the test parameters

What are the different types of game testing techniques we perform?

Combinatorial testing
Clean room testing
Functionality testing
Tree testing
Compatibility testing
Regression testing
Ad-hoc testing
Play testing

How do we differ from other mobile app testing companies?

Experienced testers
A large online testing community for beta testing
High data security
Cost-effective packages
Comprehensive reporting
Dedicated communication experts

What kind of mobile apps do we test in testbytes?

Both ios and android
Native, hybrid and web apps
Games, business, education, lifestyle, entertainment, utilities, travel, book, health and fitness, food and drink

Which are the Industries we have served so far when it comes to app testing?

Banking
Healthcare
Transportation
Education
Finance
Retail
Telecom
Human resources
Gaming industry
Communication and media entertainment
Online dating industry

How do we test an app?

In-depth analysis of the app
Specifics of the app will be defined in the first stage itself
Use real devices as much as possible
Avail the advantages of cloud based testing
Findings will be well documented
Apps will be tested in different screen size
Performance testing
Never go for full automation when it comes to testing
Rely on real users to test your app
Include emulator and simulators in correct proportion
Take the human factor into consideration

What are the testing procedures we follow in testing an app?

Planning: Figuring out what to achieve will be done in this phase

Type of testing: Based on the nature, specifics and requirements, which type of testing required, will be confirmed

Test case and script design: Test case document for each functionality will be designed in this section.

Manual or Automated: Sometimes manual or automatic or the combination of both is required for testing an app so which type on what time and where will be determined in this phase

Usability testing: Ease of use from a user perspective will be tested in this phase. Test such as, compatibility, user interface external factors testing, accessibility testing etc. will be carried out in this phase.

Performance testing: performance of the app in various adverse conditions will be tested in this section

Security and compliance testing: data privacy, vulnerability, regulatory compliance etc. will be tested in this section

Which devices do we support?

We can perform tests on all the android and iOS devices out there

Do we offer full protection to your intellectual property (IP)?

For us IP is of great importance. Your app will be handled by professionals and people who are exclusively designated to your project. All the data regarding your app will be stored with utmost security.